Privacy Policy

Introduction

Bikmind is an independent software company that builds intelligent digital products. We are committed to protecting your privacy and being transparent about our data practices.

This policy applies to information collected through the Bikmind company website, our communication channels, and our current and future software products. Product-specific privacy details may also be provided within individual applications where additional disclosures are required.

By using our website or products, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please discontinue use of our services.

Information We Collect

The information we collect depends on how you interact with Bikmind. We collect only what is necessary to operate, improve, and secure our services.

Information you provide directly

• Contact details such as your name and email address when you reach out to us or subscribe to updates.
• Account registration information when you create an account for Tranory or other Bikmind products.
• Content you submit within our products, including trade journal entries, notes, analytics data, and preferences you choose to store.
• Communications you send to our support team, including attachments and feedback.

Information collected automatically

• Device and browser information, including operating system, browser type, and screen resolution.
• Usage data such as pages visited, features used, session duration, and interaction patterns.
• Log data including IP address, referral URLs, timestamps, and diagnostic error reports.
• Theme and display preferences stored locally in your browser when you use our website.

Information from third parties

Where permitted, we may receive limited information from authentication providers, payment processors, or analytics partners that help us deliver and maintain our services. We do not purchase personal data from data brokers.

How We Use Information

We use collected information for legitimate business purposes related to operating and improving Bikmind products and services:

• Providing, maintaining, and personalizing our website and software products.
• Creating and managing user accounts, including authentication and cloud synchronization for Tranory.
• Processing support requests and responding to inquiries.
• Monitoring performance, diagnosing technical issues, and preventing fraud or abuse.
• Analyzing aggregated usage trends to improve features, usability, and reliability.
• Sending service-related communications, such as security alerts, product updates, and policy changes.
• Complying with legal obligations and enforcing our Terms of Service.

We do not use your personal information for automated decision-making that produces legal or similarly significant effects without appropriate safeguards and, where required, your consent.

Cookies

Cookies and similar technologies help us remember preferences, maintain sessions, and understand how our website is used.

Types of cookies we may use

• Essential cookies: Required for core website functionality, security, and session management.
• Preference cookies: Store settings such as your selected theme (light or dark mode) using local storage.
• Analytics cookies: Help us understand traffic patterns and improve the website experience. These may be disabled where consent is required.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. For product applications such as Tranory, separate in-app storage mechanisms may apply in addition to browser cookies.

Third-Party Services

We work with trusted third-party providers to deliver infrastructure, analytics, authentication, email delivery, and payment processing. These providers process data on our behalf and are contractually required to protect it.

Examples of third-party services we may use include:

• Cloud hosting and database providers for secure data storage and synchronization.
• Analytics services to measure website and product performance.
• Email and communication platforms for support and transactional messages.
• Authentication services if you choose to sign in using a third-party account.

Our website may contain links to external sites, including Tranory and partner resources. We are not responsible for the privacy practices of third-party websites. We encourage you to review their policies before providing personal information.

Data Security

We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include encrypted connections (HTTPS/TLS), access controls, secure development practices, and regular review of our infrastructure. For cloud-enabled products like Tranory, data is transmitted and stored using industry-standard encryption protocols.

While we take security seriously, no method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for using strong, unique passwords.

If we become aware of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.

Children's Privacy

Bikmind products and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us at contact@bikmind.com. We will take appropriate steps to investigate and delete such information promptly.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your personal information, subject to legal retention requirements.
• The right to restrict or object to certain processing activities.
• The right to data portability where technically feasible.
• The right to withdraw consent where processing is based on consent.

To exercise these rights, contact us at contact@bikmind.com. We may need to verify your identity before fulfilling your request. You may also have the right to lodge a complaint with your local data protection authority.

Tranory account holders can manage much of their data directly within the application, including exporting journal entries and updating profile settings.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, products, legal requirements, or industry standards. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or in-product notice.

We encourage you to review this page periodically. Continued use of our website or products after changes become effective constitutes acceptance of the revised policy.

As Bikmind releases additional products beyond Tranory, this policy will be updated to describe how data is handled across our expanding product portfolio.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:

Bikmind
Email: contact@bikmind.com
Website: bikmind.com

We aim to respond to privacy-related inquiries within a reasonable timeframe and in accordance with applicable law.